Staff Management

At Trident, our managers are responsible for managing our team, ensuring that everyone is meeting the expectations and requirements of their role. This includes managing leave of absences, approving time off requests, and administering disciplinary action if necessary. Our managers are also responsible for ensuring that our team members are meeting their activity requirements and are available to answer any questions or concerns that arise.

To manage our team effectively, our managers use a variety of tools and resources to track team member activity and ensure that everything is running smoothly. This includes monitoring our team members' work in our internal systems, reviewing support messages, and regularly checking in with team members to provide feedback and guidance as needed.

Overall, effective staff management is critical to the success of our team at Trident. Our managers work hard to ensure that everyone is working together effectively and that any issues are addressed quickly and appropriately. By providing guidance, support, and a strong sense of leadership, our managers help us to deliver exceptional support to our customers and maintain a positive and productive work environment for our team members.